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Return Policy


If commodity had quality problem that was confirmed, JP Malls would provide replacement services without shipping fees.

There does not exist the return services other than the circumstance of quality problems.

The conditions for replacement or returns, please ensure the integrity of goods, (unsealed packing tape or cartridge is not torn, no man-made damage) as inconsistent with the above cases, JP Malls will not be able to provide replacement and returns. 

For the sake of personal hygiene, natural sponges, bathrobes, slippers those products are no replacement or return services after sales.

In case of dispute, JP Malls reserves the right of final decision on the interpretation of these delivery terms.